Refund policy | SEOTOTOP

At SEO To Top, we strive to provide high-quality digital marketing and SEO services. Due to the nature of our work, we have a transparent refund policy to set clear expectations for our clients.

1. General Policy

All purchases are non-refundable, except where required by law or if explicitly stated in a signed agreement.

We do not guarantee specific outcomes from SEO or digital marketing services, as results depend on factors outside our control—such as search engine algorithm updates, website history, and market competition.

Note: As our services are digital and may begin immediately upon purchase or engagement, they are generally exempt from the right of withdrawal under applicable consumer protection laws (such as in the EU or UK).

2. Subscription or Recurring Services

If you are enrolled in a monthly or recurring service plan:

You may cancel future billing at any time by contacting us before your next billing cycle.
No partial or prorated refunds will be issued for unused service time after billing has occurred.

3. Chargebacks and Disputes

If you're dissatisfied with any aspect of our service, we encourage you to reach out directly so we can resolve the issue.

📧 Email: contact@seototop.com

Initiating a chargeback without prior communication may result in:

Suspension or termination of your account
Restriction from future services

We’re committed to addressing concerns fairly and promptly.

4. Custom Agreements

If a refund or credit is specifically outlined in a signed contract or service agreement, those terms will take precedence and be honored accordingly.

5. Payment Processing via Stripe

All transactions are processed securely through Stripe. Any eligible refunds will be issued via Stripe in accordance with both our policy and Stripe’s refund processing terms.

We do not store or directly process your full payment information.

6. Contact for Support

If you have questions about billing, cancellations, or believe you may be eligible for a refund under your agreement: